Shipping your package
Packages are generally shipped within 5 days of receiving your payment. They are shipped via Swiss or French Post with a tracking number and delivered against a signature. When your package is sent, you will receive a confirmation email from us with a link for online tracking.
We recommend that you group all of your items into one order. We cannot gather two orders placed separately. Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected.
Returns
Returns must be made within 14 days of the invoice date. They are accepted in our Drake Store boutiques during opening hours or by post (address available on your return slip) at your expense.
A quality control is carried out on the returned merchandise, whether in store or by post.
Please note that to validate your return, the item must not have been worn and all labels must be intact.
For more information, please visit our FAQ.